WHO WE ARE
Noora Health's mission is to improve outcomes and strengthen health systems by equipping family caregivers with the skills they need to care for their loved ones. Founded in 2014, Noora Health turns hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for the patient's care: their own family.
With the support of seven state governments in India, Government of Bangladesh, and large private hospital systems, Noora Health has trained more than three million caregivers across more than 440 facilities. In a cohort of patients, the program reduced post-surgical cardiac complications by 71%, maternal complications by 12%, newborn complications by 16%, and newborn readmissions by 56%.
Noora Health was honoured as a TED 2022 Audacious Project Grantee and recipient of the 2022 Skoll Foundation Award for Social Innovation. Featuring Edith Elliott and Shahed Alam, our Co-Founders and Co-CEOs, Noora Health's mission took the spotlight at TED 2022 and was also featured in a 2022 Skoll video.
Noora Health will pilot the Care Companion Program in Nepal in Q4 2024 in Maternal & Newborn Health & Non-Communicable Diseases. Our implementation in Nepal is in collaboration with a Nepal-based organisation called One Heart Worldwide.
WHAT WILL YOU DO
The Medical Consultant should be committed towards and passionate about public health and health education, and ready to join our dynamic team of creative designers, public health and behavioural experts in order to advance the Care Companion Program in Nepal. Overall, the role will be focused on developing medical content that is aligned to Nepal government guidelines and local health practices and transforming this content for visually compelling IEC materials/tools that can be used for patient and caregiver education. This content may be used over mobile phone platforms, in-facility training, and many other formats that reach thousands of people daily. The role is currently for 6 months (full-time), with a possibility for extension based on mutual agreement.
Broadly the roles and responsibilities of this position are as follows:
Medical Strategy & Content Development:
Provide key inputs, insights and guidance on the development of the Medical Strategy for a particular health condition area that informs the Theory of Change for the program and addresses the needs of the Nepal health system.
Define the intended evidence based, clinical and health behaviour change outcomes for the program, in line with global best practices, standard of care, and national guidelines.
Visit public health facilities and conduct needs assessment to understand patient and caregiver needs, perspectives and challenges, prevalence of diseases and complications, current behaviors and practices and how they can be addressed via the health education curriculum in conjunction with evidence and data from desk research.
Develop and write the health education content for physical and digital tools (flipcharts, posters, WhatsApp platform etc) based on needs finding insights, secondary research (literature reviews, review of scientific and clinical guidelines) and behavior change principles.
Work with the Design, Product, and Training teams to ensure that the medical strategy translates to medically accurate visual tools, training tools and digital follow-up services.
Participate in testing of medical content to check the efficacy of the health education curriculum and adoption by users (family caregivers and healthcare workers).
Content Reviews and Approvals:
Work with Noora's Health's Nepal partner to review the developed content and tools.
Support the Noora Health team on content review and approvals by relevant national bodies (such as National Health Education Information And Communication Center and make changes to the content based on recommendations.
Participate in strategic planning and project meetings with internal teams and partner organizations, including liaising with the government stakeholders as and when needed.
Digital Health strategy:
Work closely with the Remote Engagement Service team (Noora Health's WhatsApp, IVRS, teletraining platforms) to ensure that we are developing clinically effective protocols, messaging, and services to reinforce behaviors and drive engagement that is consistent with the larger program goals and in line with the country-specific digital health policies.
WHAT WE VALUE
At Noora Health, we value diversity, equity, and inclusion, and we understand the value of developing a team with different perspectives, educational backgrounds, and life experiences. We prioritize diversity within our team, and we welcome candidates from all gender identities, castes, religious practices, sexual orientations, and abilities - among many others. We encourage people from all backgrounds to apply for positions at Noora Health.
HOW TO APPLY
Email the following materials with the subject line "Medical Consultant - Nepal" to
A one-page cover letter describing your interest in the position and background.
An updated resume, including languages spoken, relevant experience and any writing samples, if available.